Check-In & Check-Out

Check-in time: Typically from 2:00 PM. Early check-in subject to availability.

Check-out time: Usually by 11:00 AM. Late check-out may incur additional charges.

Reservation & Payment

Advance Payment: Reservations require advance payment or deposit as specified at booking.

Payment Methods: Major credit/debit cards and online transfer options accepted.

Identification

Valid ID: All guests must present government-issued photo identification upon check-in.

Cancellation & Refunds

Free Cancellation: Available until a specified deadline before arrival (e.g., 7 days before check-in). Check booking confirmation for exact cutoff.

Non-Refundable: Cancellations after the deadline, no-shows, or early departures are charged the full amount.

Guest Conduct

Events/Parties: Additional approval may be required for private events or large gatherings.

Property & Facilities

Swimming Pool: Use at own risk. Children must be supervised at all times.

Smoking: Smoking is permitted only in designated outdoor areas.

Pets: Pets are not allowed unless pre-approved.

Damage and Liability

Guests are responsible for any damages to the villa property, furnishings, or amenities occurring during their stay.

The villa is not responsible for loss or theft of personal belongings of guests.

Safety and Security

Emergency Contacts: Provided in the guest directory and at the reception.

Fire Safety: Tampering with fire equipment or alarms is strictly prohibited.

Additional Information

Occupancy Limits: Number of guests per room/unit must not exceed stated maximum.

Visitor Policy: Only registered guests may stay overnight; visitors may be allowed during certain hours with prior notification.

For special requests, accessibility needs, or clarification, please contact the villa management directly at the time of booking.